Terms of Service
Effective Date: 12/July/2025
Welcome to Paw Print Ltd (“we”, “us”, “our”). By accessing or using our website
www.pawprintltd.com and purchasing our products or services, you (“you”,
“customer”, “user”) agree to be bound by these Terms of Service. Please read them
carefully.
About Us
Paw Print Ltd is a UK-based company specializing in workwear and custom apparel,
including embroidery and printing services.
Registered office: Unit 20 Shires Bridge Business Park, York Road, Easingwold,
North Yorkshire, YO61 3EQ.
2. Eligibility
You must be at least 18 years old or have the consent of a parent or guardian to use
our website and make purchases.
3. Orders and Customization
- All orders are subject to acceptance and availability.
- Custom orders: You are responsible for providing accurate information (e.g.,
garment colour, sizing, artwork, and special instructions). - We reserve the right to reject or cancel orders at our discretion, including
those with inappropriate or infringing content.
4. Pricing and Payment
- All prices are listed in GBP (£) and include VAT unless stated otherwise.
- Payment must be made in full at the time of order via the payment methods
listed on our website. - We reserve the right to change our prices at any time, but changes will not
affect orders already placed.
5. Turnaround and Delivery
- Typical turnaround: 5–10 working days from order confirmation (may vary for
new logos/artwork). - Shipping is available within the United Kingdom only.
- Delivery times are estimates and not guaranteed. We are not responsible for
delays outside our control.
6. Returns and Refunds
- Custom/personalized items are non-refundable unless faulty or not as
described. - For eligible returns, contact us at info@pawprintltd.com within 14 days of
delivery. - Returned items must be unused and in original condition.
- We reserve the right to refuse returns that do not meet these conditions.
7. Intellectual Property
- All website content, designs, logos, and images are the property of Paw Print
Ltd or its licensors. - You may not use, reproduce, or distribute our intellectual property without
written permission.
8. Customer Content
- By submitting artwork or content, you confirm you have the rights to use it.
- You grant us a non-exclusive licence to use your content for fulfilling your
order.
9. Limitation of Liability
- To the extent permitted by law, Paw Print Ltd is not liable for indirect,
incidental, or consequential damages arising from the use of our website or
services. - Our total liability for any claim shall not exceed the amount paid for the
relevant order.
10. Privacy
Your personal information is handled in accordance with our Privacy Policy.
11. Changes to Terms
We may update these Terms from time to time. Changes will be posted on this page
and take effect immediately.
12. Governing Law
These Terms are governed by the laws of England and Wales. Any disputes will be
subject to the exclusive jurisdiction of the English courts.
13. Contact Us
For questions about these Terms, please contact us at info@pawprintltd.com.
End of Terms