Privacy Policy

Efective Date: 12/July/2025
Paw Print Ltd (“we”, “us”, “our”) is committed to protecting your privacy and handling
your personal data with care. This Privacy Policy explains how we collect, use, store,
and protect your information when you use our website www.pawprintltd.com or
interact with us.

1. Who We Are

  • Paw Print Ltd
  • Unit 20 Shires Bridge Business Park
  • York Road, Easingwold
  • North Yorkshire, YO61 3EQ
  • Email: info@pawprintltd.com

2. What Information We Collect

We may collect and process the following types of personal data:

  •  Contact details: Name, email address, phone number, delivery address, billing
    address
  •  Order details: Products ordered, customisation instructions, payment
    information (processed securely via third-party providers)
  •  Account information: Username, password (if you create an account)
  •  Communication: Emails, support requests, feedback, and correspondence
  •  Technical data: IP address, browser type, device information, usage data
    (collected via cookies and analytics tools)

3. How We Use Your Information

We use your personal data to:

  • Process and fulfil your orders, including customisation requests
  • Communicate with you about your order, delivery, or support queries
  • Send you marketing communications (if you have opted in)
  • Improve our products, services, and website
  • Meet our legal and regulatory obligation

We do not sell or rent your data to third parties.

4. Legal Basis for Processing

We process your personal data on the following bases:

  •  Contract: To fulfil our contract with you (e.g., processing orders)
  •  Consent: When you have given consent (e.g., newsletter signup)
  •  Legal obligation: To comply with UK law
  •  Legitimate interests: To improve our services and operate our business

5. Sharing Your Information

We may share your data with:

  •  Payment processors: To handle secure payments (e.g., Shopify Payments,
    PayPal)
  •  Delivery partners: To dispatch your order (e.g., Royal Mail)
  •  IT and service providers: To operate our website and manage
    communications
  •  Legal authorities: If required by law or to protect our rights

All third parties are required to respect your privacy and process your data in
accordance with UK law.

6. Data Security

We take appropriate technical and organisational measures to protect your personal
data against loss, misuse, or unauthorised access. Our website uses secure
(HTTPS) connections and reputable service providers.

7. Data Retention
We retain your personal data only as long as necessary to fulfil the purposes
outlined above or as required by law (e.g., for tax/accounting purposes).

8. Your Rights

Under UK data protection law, you have the right to:

  •  Access the personal data we hold about you
  •  Request correction of inaccurate or incomplete data
  •  Request deletion of your data (where legally permitted)
  •  Object to or restrict our processing of your data
  •  Withdraw consent at any time (for marketing communications)
  •  Lodge a complaint with the Information Commissioner’s Office (ICO) at
    www.ico.org.uk

To exercise your rights, contact us at info@pawprintltd.com.

9. Cookies

We use cookies and similar technologies to enhance your browsing experience and
analyse website usage. You can manage your cookie preferences via your browser
settings. For more details, see our Cookie Policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on
this page with the updated effective date.

11. Contact Us

If you have any questions about this Privacy Policy or your personal data, please
contact us at info@pawprintltd.com.