Unit 20, 1st floor, Shires Bridge Business Park YO61 3EQ Easingwold

FREQUENTLY ASKED QUESTIONS

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Please read our FAQ or send us a message.

Do I need to create an account to shop with you?

No, you can checkout as a guest and Paw Print Promotions will hold no details of you.

Can I amend or cancel my order?

Usually you can cancel your order within the first 24hrs of placing it; cancellation is possible up to the point of artwork confirmation. After this point your order will have already entered the production process and cancellation will not be possible as the items will be made specific to your requirements. To cancel an order simply call us on 01347 239108 or email info@pawprintltd.com and wait for written confirmation from our team.

Do you offer student discount?

Unfortunately we are not affiliated with a NUS discount scheme, but if you are buying in bulk for an event please contact one of our friendly sales team and they will be happy to discuss our prices with you.

How do I know my order been shipped yet?

When your order is despatched you will receive a confirmation email from the Paw Print Promotions. If you require any further information or just an estimated delivery date then contact us on 01347 239108 and we will be happy to help.